Privacy Policy

Privacy and Security at

Ensuring that is safe is our highest priority. Here is how we protect your privacy, your identity, and your data:

  •  Rigid privacy policy
    We follow very strict guidelines to protect your privacy. does not sell, rent, or share your personal information with third parties unrelated to your loan application for their marketing purposes. We share your information with our lending partners , but only as much information as you choose to reveal about yourself.

  • Expert fraud prevention and protection's extensive identity and fraud checks use numerous internal and external databases to ensure that the people on our site are who they say they are.

  • Identity Theft Enforcement
    Any borrower intentionally misrepresenting information about their identity will have their loan application, IP address, and tracking cookies shared with law enforcement. 

  • Secure data center 
    Your information is kept in a state-of-the-art data center. Physical access is strictly controlled and we use the latest in threat prevention technologies including the very best in firewall, VPN, antivirus, Web filtering and antispam technologies.

  • Secure encrypted sessions 
    To protect your personal and financial information, we use SSL to encrypt your entire session from sign in to sign out. Only your valid email address and password will allow you to sign in to . You chose your own password during the registration process, and even employees will not be able to access your password.

  • We want to hear from you 
    If you have further questions, or want more detailed answers please contact us.  We take your concerns seriously and we'll answer any questions you have candidly and in as much detail as needed.

Other security considerations works hard to ensure a safe borrowing and lending environment. However, there may be some aspects of the security of your own computer and internet activity that we may not be able to control.

Please consider these issues in your daily computer and internet activity:

  • Make sure that your computer environment does not provide any opportunities for anyone to gain access to your information (in particular your username and password).

  • Make sure that the equipment you use does not permit electronic monitoring or recording of your activities. Your systems administrator should be able to advise you on this.

  • We recommend that you seek permission/authority from your systems administrator if you intend to use from a work computer. security measures

  • Never leave the computer you use unattended while you are signed in.

  • Please do not share your screen name in combination with your real name, email address, or password with anyone else under any circumstances. Ensure that they are kept safe, secret and not used by anyone else for any fraudulent purpose.

  • Never mention your screen name in combination with your real name, email address, or password in emails, letters, or phone conversations. Even with employees, never give out your password.

  • Do not write down your screen name or email address in combination with your password in a manner that allows them to be understood by someone else. Do not use any of them for another purpose.

  • Please change your password regularly.

  • When signing in to, make sure that no one is watching you type your password or looking at your account over your shoulder.

  • Check your account regularly. If you spot a transaction you don't remember making, or if funds are transferred unexpectedly, please note the exact details and contact customer support.

  • Check the certificate of the site. To ensure that you are using and not a look-alike scam, check the server certificate by clicking on the little yellow lock icon in your browser.

  • Please only use the secure "Sign Out" link to safely end your session.

  • Stay alert for spoof email which claims to be

Basic computer and internet security measures

  • Use a password to protect your PC from unwanted access. You can use power-on passwords available in virtually all computers. Please keep in mind that the login passwords of some earlier operating systems are not fully reliable.

  • Do not leave your computer unattended while you use at home, work or public places.

  • Do not save your email address and password information in any format in your computer.

  • If you use smartcards, don't leave them in the smartcard reader after logging out.

  • Don't open emails from unknown senders. If you are in any doubt about the source of an email, it's generally best to delete it without reading the content, as it may contain a virus.

  • Always check new data or software for viruses on a regular basis. To do this you need to install an anti-virus program. Contact your local computer retailer who can provide you with advice about purchasing a suitable anti-virus program.

  • If you use a cable/DSL (or similar) internet connection and are always connected to the internet, please use a firewall to protect your computer against hacking. Contact your local computer retailer who can provide you with advice about purchasing a suitable firewall system.

Security measures when using a work or public computer

  • Always remember to sign out of your session, close the web browser, and clear the cache.

  • Don't leave account printouts lying around or in wastepaper baskets. You should also always ensure that you collect account printouts from public or shared printers.

  • If at work, ensure that your company allows you to use Some organizations do not allow personal Internet use. Always check with your systems administrator before using from a work computer.

  • When you have finished using, ensure you clear the cache and log-off—particularly in public places such as work, internet cafés, libraries, and airports:

    • Mozilla Firefox: From the browser menu, click "Tools > Options...". Choose the "Privacy > Cache" tab, and click "Clear Cache Now". You can also click the "Settings..." button and set Firefox to clear your cache every time you close the browser.

    • Microsoft Internet Explorer: From the browser menu, click "Tools > Internet Options...". Choose the "General" tab and on the "Temporary Internet Files" portion of the screen, Click "Delete Files..." button. Click "OK", and then close the browser.

  • Microsoft Internet Explorer has a feature called "Auto Complete" which helps users to remember form entries and passwords on the Internet. We strongly advise you to disable this feature and delete the existing records. You can disable this feature by clicking on "Tools > Internet Options" and choosing the "Content" tab. On the "Personal Information" portion of the screen, click the "AutoComplete" button. Deselect all except "Web addresses" in the "Use AutoComplete for" portion. Then click "Clear Forms" and "Clear Passwords" buttons respectively. Please note that all forms and password information already stored in your computer will be deleted. Click "OK" twice to exit. Privacy Policy (Background)


Welcome to We strongly believe that consumers deserve the utmost respect when it comes to the privacy of their personal information. Click here for a copy of the privacy notice required by law. You’ll also receive a copy of that notice when you register as a borrower or investor.

Following is a detailed summary of's privacy practices that apply to all current and former members. This is not the official notice but provides more detailed background about our practices.

Click on any of the topics below or scroll down to get more details.

We collect information about you:

  • Directly from you as a borrower at the time of registration.

  • Periodically as you update your profile information.

  • From outside sources such as credit bureaus, social media websites in order to offer you the services you request through this web site.

  • Through feedback from other users of with whom you may conduct business.

  • Through individuals designated as endorsers, by you

We share your information:

With our lending partners as part of the process of funding loans through, but only as much information as you choose to reveal about yourself, information exposed through online social networks, and information exposed through the endorsement request process.

With other third parties that are involved in the process of providing the services that you request, such as credit bureaus, customer service providers, and collection agencies, and companies that provide services on our behalf.

  • As permitted or required by law.

  • does not sell or rent your information to third parties for marketing purposes.

  • We give you choices regarding your information:

    • You have choices about the personal information you display about yourself.

    • We give you easy access to update your personal profile and view your transaction documents.

    • You can update your personal preferences at any time.

    We share certain credit and loan status information:

  • Registered lenders are able to view additional credit data from credit bureau files of borrowers.

  • We make anonymous and aggregate payment status information on loans.  We require at least four (4) borrowers to be included in a pool of anonymous information to protects a borrower's private information and payment performance.

  • We notify group leaders and bidding lenders of cancellations of your listings.

  • We protect your information:

    Using Secure Socket Layer (SSL) encryption technology to protect your personal information that you submit to

  • By limiting employee and third party access to your personal information on a "need to know" basis.

  • Note Regarding Children Under 18

    Members of the community must be U.S. Residents that are 18 years of age or older. Children under the age of 18 are not eligible to participate in the offerings on this web site.

    We collect information about you collects personal information as part of the registration process for people joining the community. This information includes name, email, address, and telephone number. We may collect your Social Security number in order to help determine the Equify Rating for your lean request and verify your identity. If you have a question regarding our services prior to registering as a borrower, we may collect your name and email address in order to respond to your requests.

    Each member has their own page, where they may post information about themselves. If you request a loan as a borrower, the listing will contain basic information regarding your credit history and other financial information, including a Rating, in addition to any other information you make the personal decision to post. You will be identified only by your screen name, which you choose and which you can use to remain anonymous. If you provide identifying information, either in your choice of screen name or otherwise, it is your choice, and you do so at your own discretion.

    We use your name and Social Security number to request a credit report. We use information from your credit bureau file to verify your identity, protect against fraud, and provide lenders with a more complete picture of a borrower's credit history.

    We use your information to prepare your lender or borrower profile and to facilitate requested transactions in the community. This includes:

  • Obtaining credit information in order to determine the Rating for your listings.

  • Communicating with financial service companies to facilitate payments, loan sales, and other services in order to complete your transactions.

  • If we have trouble processing a transaction, we may use this information to contact you.

    A sense of community is what makes a unique lending source. That's why we ask for feedback from community members about groups and people with whom they interact in transactions.

    We share certain information with other members of the community

    You are welcome to share as much information about yourself as you think is necessary and appropriate. Such sharing of information is entirely your choice, and you share this information at your own discretion.

    If you choose to ask someone to be in your network of endorsers, or if you choose to use our referral service to tell a friend about our web site, we will ask you for your friend's email address or permission to e-mail your friend on your behalf. We will automatically send your friend an email inviting him or her to visit the web site.  Your friend may click on the unsubscribe link at the end of the email to prevent from sending additional email to his or her email address.

    We have relationships with other trusted third parties that perform services on our behalf. This includes banks, credit unions, credit bureaus, quality assurance agents, and collection agencies, and companies that distribute our emails for us or collect survey information from our customers. We share information with these service providers in order to complete the transactions that you request and to communicate effectively with our customers. All service providers are bound by contract to maintain the confidentiality of your personal information.

    We may share your information with law enforcement or other government agencies as required by law. does not sell or rent your personal information to third parties for marketing purposes.

    We give you choices regarding your information Some information is required in order to participate in the community. For example, we need certain information in order to verify your identity as an individual and establish the Rating for your listings.

    Some information is optional, such as details about your loan request. You can share as much or as little optional information as you like. Borrower listings must not include any personally identifiable information, but otherwise the information you choose to share in a listing is entirely your own choice, and you share this information at your discretion. Groups may request more information from you when you request to join their group. It's your choice to share information when requesting admission to a group.

    You have the ability to view the loan agreements and other documentation you may have in place in connection with your activities as a borrower. These documents are accessible through your member account page when you log in.

    You can access and review the personal information you submit at any time. To update your personal profile information, you can log in to your account using your email address and password specified at the time of registration. Click on the "Profile" section of "My Account" and make changes to you profile as necessary.

    We give you the opportunity to "opt-out" of having your personally identifiable information used for certain purposes. For example, you can elect not to receive newsletters, promotional material, emails from other members, event notifications, research or surveys, and group leader notifications. You can opt out of receiving these communications, or you can view or change your account opt-out preferences, by going to "My Account > Settings > Communication Preferences" and clicking on the “Edit” button. You can’t opt out of receiving messages needed to carry out transactions you request or to maintain your account, such as those regarding fund transfer activity with your accounts, notifications regarding upcoming payments, certain changes to legal agreements, and required loan and privacy disclosures.

    The information we collect from you when you register as a member is kept securely in our database. We retain this information to satisfy legal requirements such as recordkeeping and tax and credit reporting requirements, as well as for purposes of fraud prevention, audit and data integrity.

    We share and display certain credit and loan status information

    If you register as a borrower and create a loan request, we share this information with our lending network uncluding your Rating, debt-to-income ratio, and the narrative description you prepared for your listing - publicly on the web site. lenders are able to also view the following additional credit data based on your credit bureau file:

    • The number of accounts on which you are currently late on a payment; this includes any unpaid charge-offs or other derogatory balances.

    • The total past-due amount you owe on all delinquent and charged-off accounts;

    • The number of 90+ days past-due delinquencies in your credit file in the last 7 years.

    • The number of negative public records on your credit file over the last 12 months, and over the last 10 years; negative public records include, among other things, bankruptcies, liens, and judgments.

    • The month and year your first recorded credit line was opened; credit lines may include, among other things, revolving, installment, and mortgage credit.

    • The total number of credit lines appearing in your credit file, along with the number that are open and current; credit lines may include, among other things, revolving, installment, and mortgage credit.

    • The total balance on all of your open revolving credit lines.

    • Your bankcard utilization ratio, expressed as a percentage, reflecting the ratio of the total balance used, to the aggregate credit limit on, all of your open bankcards.

    • The number of inquiries made by creditors in the last six months, as shown in your credit file.

    • Whether you own a home.

    If you obtain a loan as a borrower, we display loan status information on your loan. We use your screen name to identify your loan; therefore, in order to protect your privacy, you should choose a screen name that does not closely resemble your real name, and you are not permitted to use your real name or other personally identifiable information in your loan listing. If your listing is cancelled by, we notify your group leader and lenders who bid on your listing of the cancellation.

    We protect your information

    At, we are committed to maintaining the security and confidentiality of your personal and financial information. We maintain physical, electronic, and procedural safeguards that meet or exceed industry standards for financial institutions.

    We protect your sensitive account information by storing it in encrypted form on computers not connected to the Internet. We control access to this information via secure web pages, and limit access to only those employees or third parties on a need to know basis. We do not allow visibility to Social Security number, bank account information, or credit card information via the web site.

    We employ firewalls and other security technologies to protect our servers from external attack. We enable our servers with Secure Socket Layer (SSL) technology to establish a secure connection between your computer and our servers, creating a private "conversation" that cannot be viewed or accessed by other parties. We test our systems regularly to ensure that our security mechanisms are up to date.

    The security of your account also depends on the protection of your password. You should not share this password with anyone. We have developed procedures for recovering your password which will not require you to send us your password via email or give it out over the phone. If you ever receive an email requesting entry of your email address and/or screen name and password, please confirm that you are on a web site with a URL beginning or

    Federal and state regulations may require that we maintain and report aggregate demographic information on members who participate in transactions. We may also maintain information, including personally identifiable information of our members, for a period of seven years or more in accordance with federal and state laws.

    Other important information

    Marketing preferences does not sell or rent your information to third parties or marketing firms. We do send communications to you periodically to notify you of status or events related to your participation in our community.

    Our use of cookies

    Cookies are small text files created by a web site that store information on your computer, such as your preferences when visiting that site. uses cookies when you sign in, to keep track of your personal session, including some account identifiers so that we can ensure that you are the only person making changes to your account. We also use cookies to track your activity on our site as a unique person. All of this information is stored in an encrypted fashion for security reasons, and no personal information about you is stored.

    We use session ID cookies to make it easier for you to navigate our site. Session ID cookies expire when you close your browser. We use a persistent cookie that remains on your hard drive for an extended period of time, so that we can recognize you when you return to our web site. You can remove persistent cookies by following directions provided in your Internet browser's "help" file; however, because we use cookies for our sign-in functionality, if you choose to disable cookies you will not be able to log on to the web site.

    Our use of web beacons

    We employ a software technology called clear gifs (a.k.a. Web Beacons/Web Bugs), that help us better understand user interaction with our web site. Clear gifs are tiny graphics with a unique identifier, similar in function to cookies, and are used to track the online movements of Web users. In contrast to cookies, which are stored on a user's computer hard drive, clear gifs are embedded invisibly on Web pages and are about the size of the period at the end of this sentence. We do not tie the information gathered by clear gifs to our customers' personally identifiable information.

    Third party links may post links to third party web sites that are not subject to our privacy policy. Some member pages may also contain links unrelated to If you visit these web sites, we encourage you to read their privacy policies before providing them with any personal information.

    Helpful tips on protecting your information

    Screen name selection: Your screen name is what members of and visitors to our web site use to identify you. In order to protect your privacy, you should choose a screen name that does not closely resemble your real name.

    Password reminder: It is a good practice to select a password for your account that is unique, a combination of letters, numbers and symbols, and isn't predictable or easy to guess. For instance, "Buster" may be your pet's name and easy to remember, but "!Buster1" would be difficult for someone to guess. Another good practice is to change your password periodically (every 90 days).

    Legal Disclaimer

    We reserve the right to disclose your personally identifiable information as required by law and when we believe that disclosure is necessary to protect our rights and/or comply with a judicial proceeding, court order, or legal process served on our Web site.

    Changes to this policy

    To accommodate changes to our web site, changing technology, and possible legal requirements, may change its privacy policy at any time. We will promptly post any policy changes to this page and notify our members directly with notice of any material changes.

    For additional information, or if you have any questions regarding this policy or the privacy practices at, please submit your questions or comments directly to via email. Any personal information you submit will be used solely to respond to your requests.

    Last revision date: September , 2020